Terms of Service

Preamble

These Terms of Service ("Terms") constitute a legally binding agreement between NEBI ("NEBI", "we", "us") and any individual or legal entity accessing or using the Websites or Services ("you").

By accessing the Websites, creating a Customer Account, submitting a request, or using any version of the Services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you act on behalf of a legal entity, you represent and warrant that you have full authority to bind that entity.

These Terms govern all access to and use of the Websites and Services and form an integral part of the contractual framework between the parties, together with any applicable Service Agreement, Order Form, Data Processing Agreement, Privacy Policy, or other documents expressly incorporated by reference.

If you do not agree to these Terms, you must immediately discontinue any access to or use of the Websites or Services.

1. Definitions

  • Agreement: the legal act establishing the rights and obligations of the Parties;
  • Customer: any individual or legal entity acting in the course of business to which NEBI provides Services under the terms and conditions;
  • Customer Account: a dedicated account created by a Customer, either an individual or legal entity, via NEBI's Websites for the purposes of subsequent provision of Services, access management and invoicing;
  • Service(s): the identity verification service, compliance, fraud prevention, human resources and people-management, data processing, and any other connected services provided by NEBI;
  • Website(s): the website operated by NEBI, currently available at https://nebi.com, including any subdomains, mobile versions, localized versions, or future successor websites operated by NEBI;
  • Website visitor: any individual accessing, browsing or using Websites or any version of Services, whether registered or not;
  • Websites Content: the protected results of intellectual activity, including any text, music, sound, photographs, video, graphics, data, or software, trademarks, trade names, trade styles, logos, interfaces, and other intellectual property presented on Websites or through the Websites;
  • You / User: depending on the context, any Website visitor, Customer, authorised user of a Customer Account, or any individual or entity accessing or using the Websites or Services;
  • Parties: collectively, NEBI and any User.

2. Scope of these Terms

When interacting with the Websites you, being a Website visitor, must comply with these Terms.

When creating a Customer Account on the NEBI Website, you, being a Customer, enter into a legally binding agreement with NEBI and these Terms and Conditions constitute an integral part of the contractual obligations for the provision of Services, together with any applicable Order Form, Service Agreement, Data Processing Agreement, or other legal documents referenced herein.

In case of conflict, the specific Service Agreement or Order Form shall prevail over these Terms, unless expressly stated otherwise therein.

3. Privacy and Data Protection

For Websites use and access to the content, NEBI collects limited technical and usage data. Some interactions with the Websites, such as filling out forms, submitting requests, using Services or receiving feedback for requests, may require the processing of personal data, including data relating to end-users of the Customer.

Data processing activities are governed by NEBI's Data Privacy Policy, Data Processing Agreement (if applicable), and the relevant data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable regulations.

Depending on the context, NEBI acts as a data processor when processing personal data on behalf of Customers, and as a data controller in respect of personal data of Website visitors, prospective customers, business contacts and other individuals who interact directly with NEBI, unless otherwise expressly stated.

NEBI does not guarantee that use of the Services will ensure compliance with any applicable law, regulation, regulatory requirement, or supervisory guidance. The Services are provided as a technology tool only, and the Customer remains solely responsible for determining whether and how the Services are used to meet its legal and regulatory obligations in any jurisdiction.

4. Age and Legal Capacity Requirements

You may only use the Websites if you are 16 years of age or older.

To register for a Customer Account, use any version of the Services, submit a request, or subscribe to receive any Content or other marketing or promotional material from NEBI, you must:

  • reach the age of majority under the national laws of your country/countries of citizenship and/or residence.
  • Have full legal capacity and authority to bind the entity you represent.

NEBI reserves the right to suspend or terminate access if these requirements are not met.

5. Customer Account use

Access to and use of certain areas of the Websites are restricted to authorised visitors only.

When creating the Customer Account, you become responsible for:

  • maintaining the confidentiality of login credentials, including but not limited to your password and account access;
  • all activities carried out under your Customer Account;
  • activities that occur with your password or account access.

By using the account as a third person, you warrant that you are an authorised user of this account.

Any action performed through the Customer Account shall be deemed to have been performed by the Customer.

You must immediately notify NEBI of any suspected unauthorised access or security breach, including, without limitation, where your password has been lost, stolen, disclosed to an unauthorized third party, or otherwise compromised.

6. Rules of Communication and Interaction with the Websites

Since the Websites enable the possibility to submit requests to NEBI, or interact with NEBI by other means, you should comply with the following rules. Failure to comply with these rules may result in you being blacklisted by NEBI and barred from communicating with NEBI in the future.

When interacting with NEBI or using the Websites, you must not:

  • use obscene, abusive, threatening, discriminatory, or unlawful language;
  • send messages that are abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  • send messages that are intended to promote or incite violence;
  • send us 'spam';
  • transmit malware, viruses, or harmful code;
  • impersonate any person or entity;
  • interfere with the operation or security of the Websites or Services;
  • use the Websites or Services for unlawful, fraudulent, or for the purpose of avoiding or circumventing applicable laws or regulatory requirements.

NEBI reserves the right to suspend, restrict, or permanently block access without prior notice if it reasonably determines that these Terms have been violated.

7. Intellectual Property

7.1. Ownership

All Websites Content and Services, including software, algorithms, workflows, interfaces, APIs, documentation, and trademarks, are the exclusive property of NEBI or its licensors and are protected by intellectual property laws.

No rights are transferred except for the limited license expressly granted herein.

7.2. Copyright

All content of the Websites, including, but not limited to, blog articles, graphics, pictures, photos, video files, information about products, company, or people, elements of design, logo, as well as software and programs, are NEBI's proprietary and copyrighted works.

It is prohibited to use this content in any manner, including copying, adjusting, modifying, transmitting, retaining, publishing, or replicating, without obtaining NEBI's prior written permission. It is also prohibited to create any other material using the content of the Websites.

7.3. Trademarks

All brand and service marks, registered and unregistered trademarks, including, but not limited to, company names, logos, or symbols, contained on the Websites are protected by law. You are not entitled to use such brand and service marks and trademarks without the prior written permission of NEBI.

You are not entitled to copy, imitate, or use, in whole or in part, the trade dress of the Websites, including all page headers, custom graphics, button icons, and scripts, without NEBI's prior written permission.

If you possess permission from the NEBI, you are not entitled to use NEBI trademarks and trade dress in a manner that is likely to confuse customers, or in a manner that disparages or discredits NEBI.

The Websites contain other trademarks, logos, and slogans presented not owned by NEBI that are the property of their respective owners. NEBI uses such trademarks and logos with the permission of their owners. Therefore, you are not entitled to use such trademarks and logos without their written permission.

7.4. Copyright Complaints

Intellectual property infringement complaints can be sent to the email address: [email protected].

7.5. License

NEBI grants you a non-exclusive, non-transferable, revocable, limited license to access and use the Websites solely for their intended purposes. This license does not include:

  • any resale or commercial exploitation;
  • any derivative works;
  • reverse engineering, decompiling, or disassembly;
  • automated scraping, data mining, or similar extraction techniques.
  • downloading (other than the page caching) of any portion of the Websites and content and Demo version of Services presented on it, except as expressly permitted by the NEBI;
  • use of the Websites and the content and Demo version of Services presented on them, other than for their intended purposes;
  • use of data mining, robots, or similar data gathering and extraction tools.
  • attempting to derive source code, underlying models, algorithms, scoring logic, methodologies, system architecture, or training data used in the Services.

You may not copy, reproduce, sell, edit or otherwise exploit the Websites, Services, or any portion of the Websites for any commercial purpose without expressly written permission from NEBI.

Any unauthorized editing or modification of the Websites or the Services shall be carried out entirely at the user's own risk, and the user shall bear full responsibility and liability for any consequences arising therefrom.

8. Beta and Demo Features

Certain features or functionalities of the Services may be designated as beta, pilot, experimental, preview, or similar ("Beta Features").

Beta features are provided solely for evaluation purposes and may be modified, suspended, or discontinued at any time without prior notice. Beta features and any demo, trial, sandbox, or demonstration versions of the Services (collectively, "Demo Versions") may contain errors, inaccuracies, simulated, incomplete, or non-production data and results, and are not intended for production use.

Accordingly, Demo Versions shall not be relied upon for live transactions, regulatory decision-making, or compliance determinations and are provided "as is", without any warranties, service level commitments, or guarantees of availability or performance.

9. Monitoring and Enforcement

NEBI may monitor, review, and analyse use of the Websites and Services to ensure compliance with these Terms, prevent misuse, and protect the security and integrity of the Services.

NEBI reserves the right to investigate suspected violations and take appropriate remedial actions, including suspension or termination of access.

10. Exclusion of Warranties

You use the Websites at your own risk and responsibility. NEBI provides the Website and Services "as is" and "as available" without any warranties or representations.

NEBI expressly disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or uninterrupted availability.

NEBI shall use reasonable efforts to ensure the availability of the Websites and Services. However, NEBI makes no warranty or representation that the Websites or Services will be available at all times or without interruption. Access may be suspended, restricted, or terminated at any time due to technical, operational, security, or legal reasons. The Websites and Services may be temporarily unavailable due to scheduled or unscheduled maintenance, technical issues, system failures, updates, force majeure events, or other circumstances beyond NEBI's reasonable control.

You acknowledge that uninterrupted access to the Websites or Services cannot be guaranteed. To the fullest extent permitted by law, NEBI shall not be liable for any unavailability, interruption, delay, or failure of access to the Websites or Services caused by third-party service providers, internet service providers, hosting providers, telecommunications networks, or other external factors not attributable to NEBI.

NEBI reserves the right to change any and all content contained in the Websites and to modify, suspend or discontinue the Services or any features or functionality of it at any time without notice and without obligation or liability.

11. Limitation of Liability

To the maximum extent permitted by law, NEBI shall not be liable whether in contract, tort, strict liability, or otherwise, for:

  • any direct or consequential, incidental, punitive or special damages arising out of or in connection with the use of the Websites and Services;
  • any delay or inability to use the Websites or Services, notwithstanding that we are aware of the possibility of such damages;
  • Any loss of profits, loss of information, loss of revenues, loss of business opportunity, loss of data, loss of goodwill or any other lost opportunity;
  • The transmission of viruses or other harmful components that may infect your equipment or devices, lead to their failure, or any interconnect problems, including unauthorised access, theft, operator errors, strikes, unseen circumstances, or other events beyond NEBI's reasonable control;
  • Regulatory fines, penalties, or enforcement actions.

Your sole remedy with respect to any problems or dissatisfaction with the Websites or Services is to discontinue their use.

12. Indemnification

The Customer agrees to indemnify and hold harmless NEBI from any claims, damages, losses, liabilities, fines, and expenses arising out of:

  • misuse of the Services;
  • violation of applicable laws or regulations;
  • breach of these Terms;
  • processing of end-user data provided by the Customer.
  • any other conduct, act or omission of the Customer or any person acting on its behalf, including negligence or willful misconduct, that results in or contributes to such claims, damages, losses, liabilities, fines, or expenses.

13. Suspension and Termination

NEBI may suspend or terminate access to the Websites or Services immediately and without liability if:

  • these Terms are breached;
  • required by law or regulator;
  • security or integrity of Services is at risk.

Termination does not affect accrued rights or obligations.

14. Links to Other Websites

The Websites may contain links to other websites. Unless expressly stated, NEBI has no control over and assumes no responsibility for such websites or their content.

15. Applicable law

By visiting the Websites, you agree that these Terms of Use and any dispute, controversy or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Cyprus.

The courts of Cyprus shall have exclusive jurisdiction, unless mandatory provisions of applicable law require otherwise.

16. Amendments

These Terms of Service may change as our Services continue to improve and expand. Thus, NEBI reserves the right to make amendments to our Terms of Service at any time and for any reason.

Any amendments will be effective immediately upon publication of the updated Terms of Service on the Website. Visitors of our Websites waive the right to receive specific notice about such amendments.

You are invited to review these Terms at any time to stay informed about updates.

Continued use of the Websites or Services after the date of publication of such revised Terms of Service constitutes acceptance of the updated Terms.

17. General

NEBI may assign, transfer, novate, or otherwise dispose of its rights and obligations under these Terms, in whole or in part, without restriction and without prior notice to you.

You may not assign or transfer your rights or obligations under these Terms without NEBI's prior written consent.

These Terms, together with any documents expressly incorporated by reference (including any Service Agreement, Order Form, or Data Processing Agreement), constitute the entire agreement between you and NEBI with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

You agree that all communications, notices, agreements, and documents provided electronically by NEBI satisfy any legal requirement that such communications be in writing.